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Whatsapp Integration15
Prioritized
(no description)
Webhook
1
This feature is absolutely crucial, allowing us to seamlessly connect with other apps with just a few clicks.
Zapier or Make.com
2
I’d love to have a Zapier or Make.com integration, so we can search for the person that started the chat in our CRM and add notes.
Webhook Function / Trigger Function3
Prioritized
As a customer service, would be nice if bot not only answer base train, but also can fetch data that triggered base on something like unique word/id or base 2 or 3 data data that can lookup to confirm their identity. Use case, check originality, booking ticket otherelse or maybe customer behaviour t...
Integrating with cloud storage services like Google Drive or OneDrive for direct data
0
Ability to intermittently tap into a Cloud File resource so as the file is being updated by one or multiple people it is more up to date. Old data is overwritten, perhaps could set it to update at specific time of the day ect.
Google chat integration
0
It would be great if there could be an integration between Google chat and ChatNode. I think it would be a great help for many users. Thank you very much.
Telegram Integration
3
Telegram BOT
Comply with basic GDPR requirements 8
In Progress
Could you please ensure that Chatnode is actually GDPR compliant (instead of just claiming to be GDPR compliant on your website and advertising campaign page)? It’s a legal requirement and cannot be postponed much longer. Thanks in advance.
When adding a standard question "Who are you?" showed up but...
0
I was rewriting the prompt for a new chatbot and when I was done with that and had saved it, I scrolled down to the When adding a standard question “Who are you?” showed up in the chat, but it was not shown among the questions that could be added. Those fields didn’t show up even after I had saved i...
The Chatnode popup window does not remember the user's choice if it is minimised
2
The new version of the Chatnode popup window is great in that it remembers the user’s session between different pages on the same site now. However, it does not remember the user’s choice if it is minimised. If my default is to be open, it is open on every page even after I have minimised it. Clearl...
Chat History In Chronological Order
0
Chat History are currently not recorded in a Chronological Order, ** in the sequence of the chat conversation**. Thus making it difficult to follow -review the conversations in Chat History
Training isnt working on larger sites
0
I have found this on two ecommerce sites. Start the training process with the homepage URL and the bot finds between 450 and 650 urls (it is never the same number) and then when the TRAIN BOT button appears you click it and the bot removed all the found URL’s and leaves the same two every time. I ca...
The new Popup Message doesnt stay "on top"3
Under Review
As you scroll down some websites the content of the sites, like images and text blocks are blocking out the popup message. Can it please be set so that it is always “ontop” like the chatbot icon is? https://support.gingerweb.co.uk/6quXRz5p
Other AI APIs?
0
Would it be possible to CHOOSE from other AI APIs such as BARD, LLAMA or whatever… just in case, based on today’s news, OpenAI shuts down and we need to switch to another AI API?
Possibility to remove all training errors (after website scraping) at once!
0
Removing each error individually by clicking on remove-button is very tedious!
The History windows uses the retarded US date system.
1
The History windows uses the retarded US date system of mm/dd/yyyy. Please can we have a localised date system or a setting so that we can change that to a more useful system, preferably yyyy/mm/dd but at least dd/mm/yyyy? US dates are truly awful to anyone who does not come from that country. You j...
My bot refers to us in the third person.
0
My support bot is representing my company on my website, but it always refers to my company as “them/their”, which sounds weird. What can I do to make it refer to us as “we/us”?? For example, a typical response is: If you have any questions or need assistance during the trial period, you can reach o...
More usage stats would be helpful.
1
At the moment I can see some usage history, but I would like to see other stats, too, if that was possible. Such as daily / weekly conversation counts, answer counts, what percentage of the time is the window closed, basically everything that you could measure would be interesting for me to see.
I need more history!
1
I have a tier 2 subscription, but the biggest drawback I still have is that there is not enough conversation history stored at this level. The rest of the service is really good, but you really need to be more generous with the amount of conversation history we can access. This is the one thing that...
genuine email needed before using bot
0
Hi, Can you add someway to insure the user uses and verifies his entered email and then this chatbot can be used for queries …It should not work with just any random email… i.e. abc@efg
Hyperlinks
2
To add in your system prompt: “Please add hyperlinks when needed. Do not make up hyperlinks”
More detailed API documentation with integration options via webhook and request
0
examples such as: how to create an integration via simple webhook and how to create a request with continuous chat using the same session API request examples of how to create conversational chatbots and save conversations For example, to integrate with typebot I had to use an automation in n8n to u...
Deleting and updating data from the bot via API
0
Please provide documentation to delete or refresh data for the bot via API.
Adding data other than text via API
0
Please provide documentation on how to add urls and pdfs to bots via the API.